The Chaddock Blog

The Chaddock blog is about inspiration and information. We'll share the latest breaking news from our Morganton, North Carolina, factory (where nearly 90% of all Chaddock is made to order). For inspiration, we'll look to the world of fashion, design and decoration. We welcome your participation.

Chaddock and special guest Mary McDonald recently journeyed to Louisville, KY, for a weekend of Wine and Design with Lee Robinson. It was an exceptional 3-day event (stay tuned for full coverage coming soon in Editor at Large). We snagged Lee for a one-on-one to learn more about his way of seeing, designing and living. Read on, and you’ll understand why Lee Robinson is Louisville’s favorite designer.

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CHADDOCK: It looks like the creative world of Lee Robinson is expressed in four glorious lifestyles. Can you tell us, is there a common thread that runs throughout?

LR:  Indeed. The common denominator is quality. Simply put, all things of quality work together, regardless of whether a space is modern, traditional or anything in between.

CHADDOCK: Let’s get personal. What does your home say about you?

LR:  Well, you must understand the context, as in all things. My family and I live in a 6th generation home built by the architect Ogden Codman. The house is about family, provenance and legacy with strong traditional English and French influences, all respectfully updated for this new Millennia. I love living with history in the modern world.

CHADDOCK: What is the biggest risk you’ve ever taken?

LR: I am the only son born to a family of bankers, and I too, was a successful banker for 14 years. I stepped away as the financial world began to change and consolidate, and to discover the world of design, formally, with training in New York. Most people would say that’s risky!

CHADDOCK: Second career time. You’re starting fresh and saying goodbye to interior design. “I would like to….”

LR: It may surprise you, but I might return to the world of finance – investment banking this time. My higher calling is to help people see and realize their dreams. This involves both finance and design. I am keenly interested in new ideas, and a better way. I love to create.

CHADDOCK: If you were a CHAIR, what would you look like?

LR: Clearly, something Directoire or Campaign, so I could be easily folded up and taken off on new adventures. I would be dressed in a chameleon-like fabric, something that morphs with different people and environments. At the end of the day, I’m a people pleaser. In my incarnation as a chair, I want to be transportable, properly dressed for every occasion, and comfortable – of course!

CHADDOCK: There are so many choices for interior designers today. What attracts you to Chaddock?

LR: It goes back to quality. Doesn’t it always? Chaddock’s design aesthetic is impressive, demonstrating a respect and understanding of scale, proportion, balance and classic forms. This is quality design. Chaddock furniture is also beautifully made. My name is my brand. I can’t have things coming in wrong or defective.

CHADDOCK: Do you have a favorite piece of Chaddock? An item you covet?

LR: I love so many pieces, but I do lean toward Mary McDonaldhttps://editoratlarge.com/. Her Antoinette canopy bed is dynamite: Old glamour paired with modern finishes. The Alix side chair is a piece of sculpture, and the Bridgette chair is also a favorite. It’s low slung and clubby, but set on brass stiletto-like heels. Mary likes a bit of drama and surprise. So do I.

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CHADDOCK: What’s your personal motto, mantra or credo?

LR: What’s perfect is imperfect, and what’s imperfect is perfect. It may sound like a bit of a puzzle, but the point is that design should never feel contrived. Surprises and little oddities breathe life into a room.

LEE’S ONE-LINERS

CHADDOCK: Is there a rule that should always be broken?

LR: What rules? Aren’t we all here to make our own?

CHADDOCK: What single trait do you most admire in a person?

LR: Self-possession. This is the fruit of self-understanding, and gives an individual confidence to be true to himself.

CHADDOCK: What is your guilty pleasure?

LR: Cufflinks. I have many. It’s the one way a man can express himself with jewelry.

CHADDOCK: What color do you never tire of?

LR: I always say every room needs a bit of black, but today, I’ll choose red. It’s a fabulous accent color.

CHADDOCK: “I can never have too many….”

LR: Well, cufflinks, of course, but I’ll add silver to the mix. I love an historical piece of silver repurposed in some surprising way. Like my wallet – formerly a Deco cigarette case.

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Sutter Place Interiors’ Susan Stutheit has mastered the hat trick. Senior designer, buyer, and manager, Susan is the quintessential industry professional. Chaddock got curious. What skills, background and personality traits allow Susan Stutheit to pull off this trifecta, day in and day out? Here’s what we learned.

CHADDOCK: How did you become an interior designer?

SUSAN: I grew up in a very artistic environment with paints and pastels all around me. My father was an accomplished carver and commercial artist. He basically reinvented the art of decoy duck carving. My mother had her own wonderful flair, too. I began my artful path as a graphic designer, but found my passion in interior design.

CHADDOCK: Second career time. If you had to do it all over again, where would your career path lead?

SUSAN: Into the garden. I love landscape architecture!

CHADDOCK: What’s the biggest risk you’ve ever taken?

SUSAN: Flying around the world to Singapore as a young woman. It was a wonderful adventure.

CHADDOCK: Can you describe your business philosophy in a few words?

SUSAN: Go with your gut. It can feel risky to trust your own instincts, but it has always served me well!

CHADDOCK: Pretend you are piece of furniture and not a human being. What piece of furniture would you be?

SUSAN: I discussed this with my team, and we are ALL of one mind, which is unusual. I am a black lacquered high boy with a myriad of compartments all lined in cheetah, and finished with pearl pulls. Like me, this piece is classic with a twist, and always wears pearls!

CHADDOCK: What attracts you and Sutter Place to Chaddock?

SUSAN: Made in America – and all it brings – is very important to me. I’m impressed by Chaddock’s history, quality and depth of finishes. Trust is important. My rep, David Yates, is a true partner, as is the team in Morganton.

CHADDOCK: Do you have a favorite piece of Chaddock?

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SUSAN: I love the Mary McDonald collection, every piece. If I can only choose one favorite, the Napoleon stool always makes my heart skip a beat. It’s a perfect little gem.

CHADDOCK: You have the stage and the mic. Any advice for Chaddock?

SUSAN: I think Chaddock has a clear calling to be the best. So, like my personal motto, I encourage the company to “go with its gut.” This means staying true to its values and principles.

PARTING WORDS, QUIPS & ONE-LINERS  WITH SUSAN STUTHEIT

CHADDOCK: What’s on your coffee table?

SUSAN: A lot. I’m with Tony Duquette. More is more.

CHADDOCK: What’s your favorite room in your house?

SUSAN: Right now, you’ll find me on the patio with shade, fans, and a fresh blue-and-white palette.

CHADDOCK: What’s your favorite color?

SUSAN: Black. The runner up is warm soft pink. And I love the two together!

CHADDOCK: How would you sum up Lincoln style in three words?

SUSAN: Sophisticated, intellectual and welcoming. What a great vibe!

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You’re invited to apprentice yourself to the masters at the exclusive Chaddock College September 18-20. Chaddock College is a 2-day immersion experience in the art and science of fine furniture manufacturing, including behind-the-scenes factory tours, seminars, learn-by-doing activities and networking.

Your instructors are industry icons and pros. Your peers are fellow accomplished design and retail professionals. The venue is the Chaddock factory campus in Morganton, North Carolina, the traditional heart of American furniture manufacturing.

Chaddock College is free of charge to qualified retail and design professionals.

TIMELINE AND SYLLABUS

THE NIGHT BEFORE, Monday, September 18

  • Hotel check-in the afternoon before college begins (4-5pm).
  • Followed by cocktails, dinner and networking.

DAY ONE: CASEGOODS REVEALED, September 19

  • See how manufacturing process improvements positively impact your creative job performance as a designer.
  • Demonstrations of how artisan craftsmanship techniques and modern technology combine to produce exceptional style and value for today’s clients.
  • Guided by master craftsmen, you’ll practice distressing, sanding, staining and sheen-application. Your masterpiece? A picture frame – yours to keep!
  • Wrap up the evening with cocktails, conversation and dinner with your classmates and Chaddock execs.

DAY TWO: WORK THE UPHOLSTERY WORKROOM, September 20

  • See how internal quality construction features – the invisible infrastructure – are the foundation of beautiful upholstery.
  • Witness the creation of made-to-order upholstery, including patterning, cutting, sewing, fabric application and custom tailoring treatments.
  • College attendees will matriculate the afternoon of Day Two. You’ll be ready to depart Morganton, North Carolina – informed and inspired – early afternoon.

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WHAT APPLICANTS NEED TO KNOW

CHADDOCK COLLEGE FACULTY: Your college deans include Chaddock VP of Operations James Kennedy, case goods manager David Cruise, and upholstery plant manager Louie Weatherman. Collectively, they bring well over 50 years of fine furniture manufacturing expertise to your experience. They are joined by dozens of Chaddock craftsmen and women, many born and raised in the furniture-making tradition.

WHO SHOULD ATTEND: Interior designers and retail sales associates seeking the next level of personal and professional growth.

HOW TO APPLY: While acceptance to Chaddock College is generally by invitation or referral, for consideration, please contact your local Chaddock representative, or email college@chaddockhome.com

FEES: Aside from transportation to and from Chaddock’s Morganton, NC, factory, there are no attendance fees. Chaddock is happy to assume the costs of food and lodging, to support your continuing education.

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Studio C Katie

Chaddock’s Studio C is recognized as one of the most robust upholstery options programs in the marketplace, offering consumers so many fashionable choices. In today’s blog, Chaddock caught up with Studio 882 co-founder Katie Groves to learn more about Studio C from a business perspective. Aesthetics and fashion aside (just for a moment!), here’s the behind-the-scenes lowdown on how Studio C performs on a busy design floor. 

CHADDOCK: Can you describe the perfect project or customer fit for Studio C?

KATIE: Studio C is what I like to call a “workhorse” program because it suits so many different customer and project types. For example, Studio C is perfect for clients who want a sectional, or a deeper sit, or a stylized arm and base style. It’s also great for clients who need a matching sofa and loveseat. I could go on. Studio C has something for everyone.

CHADDOCK: How do you present Studio C to your clients?

KATIE: I share the Studio C program at the very beginning of the design process, BUT I usually have pre-selected the options that work best. It really helps to guide clients through the series of options, and it gives them more confidence in our final selections.

CHADDOCK: How do you merchandise Studio C on your floor?

KATIE: We have a Studio C vignette featuring different types of upholstery with different arm, base and cushion styles. In this one setting, we can walk customers through the program’s many options. But, we also display Studio C sofas and chairs in other areas of the showroom to highlight how well Studio C seamlessly integrates with other Chaddock’s upholstery, or even existing upholstery in the client’s home.

CHADDOCK: How does Studio C compare to other options programs?

KATIE: Studio C style goes well beyond basic. Many other programs simply offer one roll arm style, one pleated arm style, one track arm, and so on. And maybe only one or two skirt styles. The importance of additional options is more than vanity. With Studio C, I can specify an arm style, for example, that’s better scaled for a particular room or project; or a skirt style that’s just spot on, and a cushion type that is perfectly cohesive with the arm and base selections.

CHADDOCK: Pretend I’m a new designer at your store. Give me the skinny on Studio C.

KATIE: “Creating the perfect piece of upholstery is as easy as 1, 2, 3. With Studio C, we get to pick an arm style, a base style and a back/cushion style, and other features too.” I’d remind the new designer that for some clients, this can seem like an overwhelming set of choices, and quickly point out that with Studio C, Chaddock has already weeded out the bad decisions. The program is a collection of the best options. I encourage designers to start with the arm selections. So often, the rest of the decisions naturally fall into place.

CHADDOCK: Studio C is a feast of options. What are your favorites?

KATIE: I like the raised panel roll arm. It’s a fashionable twist to a roll arm. I also appreciate that Studio C has a both roll arm and small roll arm options, a raised panel roll arm and a small raised panel roll arm, a pleated arm and a small pleated arm option. Also, the round corner box back cushion is a great option absent in most other programs.

CHADDOCK: Fashion aside, does Studio C make good sense for your business?

KATIE: Customers invest time with us, and we invest time in our customers. It’s part of the Studio 882 experience. But one of the most important parts of the sales process, ironically, happens after the sale when the furniture is delivered. If we furnished rooms that look good but aren’t comfortable, our relationship with that customer probably wouldn’t continue much longer. But, if we deliver rooms that look great and are comfortable, we probably have a customer for life – and great word of mouth. Simply put, Studio C upholstery exceeds customer expectations. That’s good business!

CHADDOCK: Can you share Studio C secrets to selling success?

KATIE: I usually introduce the Studio C with a quality and comfort story. When clients are settled on Chaddock for these essentials, they can then get invested in creating something beautiful and unique with all the options.

CHADDOCK: Any other sage selling advice others might be missing?

KATIE: I like to pair Studio C sectional options with Chaddock’s expanded collection of Sunbrella fabrics for the perfect family friendly sectional.

CHADDOCK: Any famous last words as we close?

KATIE: Continue to stay in touch with designers (and through us, customers) on what options are most important. Great programs, like Studio C, evolve!

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Debbie Lowrey, Lowrey Design Group owner and principal designer, was tapped to design a model home at Villa Venezia, a prestigious enclave within Myrtle Beach’s Grande Dunes development. She in turn, tapped Chaddock for much of the home’s furniture. In today’s blog, Chaddock caught up with Debbie to learn more about this project and model home design business.

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CHADDOCK: Your expertise is residential design. How did you get into furnishing real estate models?

DEBBIE: It is a very natural segue in a resort market like ours. Myrtle Beach and environs are big real estate markets for second and retirement homes. Developers know beautifully furnished models literally sell their properties.

CHADDOCK: How does this fit into your business model?

DEBBIE: It’s important for two reasons. First, furnishing models can be a significant source of revenue. The developers are purchasing turnkey design services and furniture. Secondly, it’s a chance for us to showcase our work. My models are dream homes. Individuals shopping for real estate see the calibre of our work and creativity. It’s great advertising.

CHADDOCK: This project is beautiful. Tell us about it.

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DEBBIE: Well, thank you. Two of the most outstanding rooms in the 5,683 square-foot home are really Chaddock showcases. I started with the Newport Sofa in the living room. I love the undulating shape and the wood trim detail. The square Otto Cocktail Table is an intentional juxtaposition to the curvaceous sofa.

CHADDOCK: And it all comes together so beautifully.

DEBBIE: The iridescent green-blue color palette brings everything together. It’s color that unifies a design plan, and lets a designer pair different styles and shapes with amazing and harmonious effect.

CHADDOCK: Do you have a favorite room in the home?

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DEBBIE: That’s such an unfair question. I love the entire space. But for me, the master bedroom is move-in ready. I specified Larry Laslo’s Match Point Bed for its strong proportions, and mixed and matched bedside tables. The New Wave Chest really stands out. The Avalon Dresser completes the room. And, of course, the aquatic green-blue palette prevails throughout.

CHADDOCK: Is it challenging to design a home when you don’t have a real client whose lifestyle drives the design?

DEBBIE: Make no mistake, I have a client. I invent the client! To breathe life into a room, a designer must have a sense of the people who will inhabit the space. Otherwise, the designer is rudderless. I dream up the whole story. My “homeowners” for this project are successful and adventurous New Yorkers. They are transitioning into retirement. They’ve flourished in a dark, dramatic urban landscape, but are now ready to begin anew, and lighten things up. They expect visitors, grandchildren and a vibrant social life. They want a home that can support all their dreams and plans.

CHADDOCK: Tell us more about your “real” client.

DEBBIE: Ah, the developer! This developer knows my work. The firm trusts me to make good design decisions and manage the project to a tee. Budget is absolutely critical to the developer. Design and product fees are all part of the P&L, and they are tight. There is no room for fudge.

CHADDOCK: Any tips on balancing high design expectations with a fixed budget?

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DEBBIE: First, engage your vendors. My Chaddock rep, Missy Mowery, is invaluable on projects like these. She knows I want to use Chaddock. She helps me create a design plan that fulfills creative and budget expectations.

CHADDOCK: You’re a model home pro with 12 years of experience. Any advice for design firms thinking of pursuing model home design?

DEBBIE: Yes, I’m always happy to share my experience. First, be sure your left-brain project management skills are topnotch. Model home deadlines are hard and fast, and any budget overages impact your profitability. Secondly, come to the project with creative confidence based on experience. Model homes are not for beginners. And lastly, call Chaddock! It’s great to have partners that are invested in your success.

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CHIP

At Chaddock, “finished to perfection” is more than a tagline. We offer 66 wood and paint finishes, plus distressing and sheen options. Every Chaddock design is made by hand and made to order in a 20+ step finishing process.

It’s quite a story. And, one that begs to be seen, felt and touched. Chaddock is delighted to announce a new Finish Chip Program to help designers and retail sales consultants bring Chaddock’s “finished to perfection” story to life … and finalize orders.

The Chaddock Morganton, North Carolina, factory has completed production on over 30,000 individual 3×5-inch wood finish chips, available on two rings of 33 samples. Each chip represents the “standard” color finish, with no distressing. It’s best to encourage you to consult the price list for sheen standards.

A choice of 66 finishes is an amazing palette for creative designers. But, ours is a fashion business, and on occasion, finishes may be retired and new finishes added. With this core finish chip program now in place, it will be easy to add (and remove) chips as needed.

In the (unlikely) event you don’t find the ideal finish among these 66, remember that Chaddock is happy to collaborate on custom finishes, complete with strike-off panels for your review.

Finish Chip sets are available to authorized dealers and designers at a one-time charge of $100. To place an order, simply email salesaids@chaddockhome.com. This new program is a great selling tool AND value. The chips are produced with the care and attention we apply to customer orders every day. Now, we invite you to start creating!

Intro

For the past four years, Studio C has been many a designer’s go-to for high-quality and high-style semi-custom upholstery. Today, we’re pleased to announce Studio C “next generation” with a host of new options to support your design plans – and creativity.

As we share exciting program updates, know that some things have not changed. Chaddock bench-made quality remains fundamental to each and every design, including superior frame construction and 8-way hand-tied springs. After all, it’s what’s on the inside that makes the outside look so good. Every Studio C design is made to order and tailored to perfection in our Morganton workroom.

And now, a drum roll, please! Here’s what’s new in Studio C:

ARM STYLES: The Studio C lineup now includes a roster of 12 arm styles. Narrow Track Arm, Modern Slope Arm and Key Arm are new to the mix.

LEG-BASE STYLES: Our base styles show a little leg – or not! Specify Dressmaker Skirt, Kick-Pleat Skirt, and Upholstered Base. There’s a new Bun Foot among Studio C’s exposed leg options. They are all available in any of our 50+ standard finishes.

BACK-CUSHION STYLE: At launch, Studio C offered three back/cushion styles. You may now choose from six. Additionally, each is available with welt or saddle stitch (weltless). Designers are empowered to sculpt the just-right silhouette.

SEAT HEIGHT & BACK PAIRINGS: All Studio C selections are offered with a Seat Depth of 39” or 42”, and a T or Straight Seat Cushion. Now, you may also customize Seat Height and Back Height. Choose from these two paired configurations: 18.5 SH and 37 BH OR 20.5 SH and 39 BH.

FILL OPTIONS: Comfort is personal. Select from two Studio C firmness levels, plus the options of feather or fiber fill (for the allergy sensitive). Choose Comfort Plush and Comfort Down for a more relaxed sit. For firmer supportive comfort, choose Spring Plush and Relaxed Springdown.

STUDIO C COM ORDERS SHIP IN 3 WEEKS: Studio C is the perfect semi-custom upholstery solution when quality, value and lead times are in play. All Studio C COM fabric and leather orders ship 3 weeks from confirmation of order and receipt of fabric/leather. It’s more than a promise. It’s a guarantee. If we should fall short, Chaddock will cover the freight charge in the continental U.S.A.

TAKE IT TO THE NEXT LEVEL: Chaddock’s mantra is just say yes. Please consult the price list for a review of oft-requested options. Remember, we are always open to considering new ideas. Just ask.

PREVIEW OF COMING ATTRACTIONS: Stay tuned for Chaddock By-The-Inch, a new options program that will go to any length to fulfill your decorating vision!

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Photo credit: Studio 882

Best_of_Market

  1. ESTEEMED VISITORS. Like Mariano Rivera, North Carolina Governor Roy Cooper, and you, retailers and designers who chose to come in from the rain and shop Chaddock at the High Point Market.
  2. DELLA & FRIENDS. The CHADDOCK brand stepped into the spotlight this Market with notable new introductions, the Della Wing Chair among them, demonstrating the design and manufacturing excellence inherent to this brand.
  3. STUDIO C. Chaddock’s semi-custom upholstery program has taken a fashionable leap forward with additional standard options, and by-the-inch options coming soon. Look for new sales aids available soon.
  4. BEAUMONT BEDROOM & MORE. Mary McDonald is a design rock star. Together, we introduced 10 new items at the Market, including the Greco-Roman inspired Beaumont bed.
  5. YELLOW. Larry Laslo’s response to High Point inclement weather?? Color! Starting with a French Butter Yellow room to bursts of Greenery, lavender, and moody charcoal tones. This master of design drama continues to inspire.
  6. MILLENNIAL PINK. Pantone may have given the 2017 color nod to green, but the marketplace is saying pink, Millennial Pink to be precise. Mary McDonald loved it (with black), as did our PS collection color mavens…
  7. PS COLLECTION FOR CHADDOCK. Color is anything but a postscript for Chaddock designers Sarah Kennedy Dolce and Peter Sinnott IV. From the Pierre Frey wallpaper to color play in upholstery and case goods items, Sarah and Peter demonstrate that color is king in 2017.
  8. CHICKEN PIE & BANANA PUDDING. Brenda Thompson and her team of sous chefs are the best in High Point, with tried-and-true recipes, making Chaddock THE destination for the best furniture and lunch in town.
  9. UNSUNG HEROES. Nearly every item you saw in High Point was made to order and made by hand in Morganton, NC. Over 150 craftsmen and women make the High Point Market – and your orders – possible. We thank them!
  10. TEAMWORK. Chaddock has 15 salespeople that can act as one, plus a support team that routinely pulls rabbits out of its collective hat. Teamwork starts at the top. Thank you to our owners, managers, customer service crew, and reps for a Market to remember. We can do just about anything … together.

GiveawayBlog

We want to keep in touch. Now through Market, when you sign up to receive Chaddock’s newsletter, your name is in the “hat” to win this stunning Charcoal hall chair from the Mary McDonald collection.

The suggested retail price is $2,247, but absolutely no purchase is required. There are just a few simple rules. To win, you must be at least 18-years old, live in the contiguous 48 states, and agree to the announcement of your good luck via social media. Of course, the winner is responsible for all taxes, and must successfully complete a 1099-MISC prior to receiving the chair. Additionally, Chaddock associates and affiliate partners (such as our wonderful sales reps) are excluded. That’s it!

What about Chaddock designers and retailers? You are free, clear and entirely eligible to win. The only real question is how lucky do you feel? If the answer is very, prepare to take Georgia home from Market (or, of course, we’ll ship her to you). The winner will be announced as Market ends.

And, about the small string that’s attached, namely the e-newsletter sign up…. First it’s easy to do. Click now. You have Chaddock’s word that we will never sell, share or otherwise divulge your identity and information to any second or third parties. This is just between us. As for Chaddock’s newsletters, we also promise never to bore. Should we disappoint, opting out is always an option – knowing this helps us up our game!

Keeping it touch is not a one-way street. We love feedback. Especially when it comes to us (and the world) via Instagram. You’re invited to follow us, and if Chaddock isn’t already hanging on your every Instagram post, we will reciprocate and follow you back immediately. We’d love to see your design work-in- progress, mood boards, showroom photos, and installation photos. There are no voices or visuals more important than those of our design and retail partners. Our ears and eyes are wide open.

The new Guy Chaddock Monterey collection crafted in distinctive Quartersawn Oak was a big hit at the October 2016 Market. Available in a new palette of exclusive wire brushed finishes, Monterey affords a world of choice to interior designers. Or so we thought!

Chaddock heard you. We are happy to announce that the Monterey Collection is also available in Maple, and at the same price as Oak – no up charge! As you know, most furniture makers are simply unable to offer a change of wood species within a collection. Chaddock is ready, willing and able – a result of our made-in-America manufacturing model and a company culture that seeks to please.

Monterey Maple dining table tops are an especially robust offering. They are available as planked tops (with scoring), smooth plank top (no scoring), inlaid plank tops (planks and lumber bands scored), and smooth inlaid plank tops (lumber band scoring only).

While a change of wood species may seem like a simple thing, in reality, it’s not. Maple and oak, for example, accept stains and finish treatments very differently. To be sure your Monterey orders – whether in Maple or Oak – are exactly what you want, please note two special ordering parameters:

  • Your approval of a strike off panel required on all Maple pieces with Wire Brush finishes. Why? Oak and maple respond to our wire brushing technique very differently.
  • Quartersawn Oak pieces may only be ordered in wire brushed finishes. Chaddock standard or premium finishes may not be specified. Color changes are significant and unpredictable. We cannot guarantee your satisfaction, so they are off the table!

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